Melbourne Deluxe Chauffeurs – Terms and Conditions
We are obliged to provide you with formal terms and conditions.
Melbourne Deluxe Chauffeurs are available for hire 24 hours a day 365 days a year.
Bookings for Bank & Public holidays are subject to availability and special negotiated rates will apply.
At the time of booking, clients should always ensure the following information is correct and they have allowed sufficient travel time. Melbourne Deluxe Chauffeurs is not responsible for any cost incurred by the client (missed flights, etc) associated with recognising travel arrangement which includes any circumstances not under Melbourne Deluxe Chauffeurs’ control (weather conditions, road works, traffic delays, etc).
We confirm all email bookings by return by phone / email, normally on the evening prior to travel. Please note, if you have not received a confirmation, this may mean that a booking has not been confirmed. In this instance, please contact us to finalise and confirm a travel time and date.
Any variation of direct journey not advised at time of booking, such as extra pickups, preferred routes and stops as requested by client will incur extra charges by our hourly kilometre rate, whichever the greater or as determined by the chauffeur.